Refund and Cancellation Policy

Last updated: October 2026

This policy applies to paid WorkNext plans bought on worknext.in. WorkNext is a venture of IndiaHostClub. Please read it before you pay. It sits with the Terms of Service.

1. How billing works

WorkNext plans are billed yearly and paid upfront. The price is set per employee, for at least 5 employees. Customers in India pay in Indian rupees with 18% GST added at checkout. Customers outside India pay in US dollars, with no GST added. The full amount is shown before you pay. Payments are processed by Razorpay. A paid period runs for one year from the payment date, and the end date is shown on the Billing page.

2. No refunds after payment

Once a payment is completed, it is not refunded, in full or in part. This includes:

  • Months of the paid year that are not used.
  • Paying for more employees than the company uses.
  • Moving to a lower plan during the paid year.
  • Closing the workspace or stopping use before the end date.
  • Currency conversion or international transaction fees charged by your bank or card issuer.

You can look around the preview workspace and ask us questions on the contact page before you pay.

3. Payment errors

A payment error is not a refund request. If you were charged twice for the same order, or you were charged but the workspace or plan was not set up, email [email protected] with the Razorpay payment ID and the company name. After we confirm the error with Razorpay, the extra or failed amount is returned to the original payment method, in the currency it was paid in. Your bank decides how long it takes to show in your account, and for a card from outside India the amount you see may differ because of exchange rates and bank fees.

4. Cancellation

WorkNext plans do not renew automatically. WorkNext does not store card details and does not charge you again on its own. To cancel, do not make a payment for the next year. The plan stays active until the end date shown on the Billing page. Continuing after that date needs a new payment.

To close the workspace before the end date, email [email protected] from the account the company uses for WorkNext. No refund is given for the rest of the paid period. What happens to company data after closing is described in the Terms of Service.

5. Changes

WorkNext may update this policy. The date at the top of this page will change when it does. The policy shown on the date of your payment applies to that payment.

6. Contact

Billing questions: [email protected], +91-9845219926, or the contact page. Address: 70/30, Retreat Signaa, Whitefield, Bangalore, India.