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Helpdesk

The helpdesk gives people one place to ask for help with workplace issues, next to the rest of their workday.

Benefits

Requests are not stuck in chat
The team can see what is open
Employees stay in one product

Features

Request intake
Status tracking
A queue for the team
History on the request

Use cases

An employee asking for workplace help
A coordinator closing open requests

Questions

Is the helpdesk a separate product?

No. It is part of the WorkNext workspace, with the same sign-in as tasks and HR.

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Related

Task management | Employee management | Attendance | Leave management | Timesheets | Expenses | HR software | Approvals | Documents | Helpdesk

Small businesses | Startups | IT companies | Agencies | Retail | Manufacturing